1. General Information
At Cosmic Store, we strive to deliver your crystals safely and promptly. This Shipping Policy outlines our shipping methods, processing times, and delivery guidelines.
2. Order Processing Time
- Orders are processed within [2] business days (excluding weekends and holidays) after payment is confirmed.
- Orders placed after [1:00] PM or on weekends will be processed the next business day.
- You will receive an email confirmation with tracking details once your order is shipped.
3. Shipping Methods & Delivery Time
We offer the following shipping options:
| Shipping Method | Estimated Delivery Time | Cost |
|---|---|---|
| Standard Shipping | [5-6] business days | ₹ 40 or Free Over ₹ 1099 |
| Express Shipping | [3] business days | ₹ 60 |
| International Shipping | Coming Soon | Varies by location |
Note: Delivery times may vary based on your location and external factors (e.g., weather conditions, customs delays).
4. Shipping Destinations
We currently ship to:
✅ INDIA
🚫 We do not ship to: Foreign Coountries
For international orders, customs duties and taxes (if applicable) are the customer’s responsibility.
5. Shipping Charges
- Shipping fees are calculated at checkout based on your location and selected shipping method.
- Free shipping is available for orders over ₹ 1099 (if applicable).
6. Order Tracking
- Once your order is shipped, you will receive a tracking number via email or Mobile number.
- You can track your order using the link provided in the email or through our website.
7. Delayed or Lost Shipments
- If your order is delayed beyond the estimated delivery time, please contact us at [angelichelp@cosmickonection,com].
- If a package is lost or missing, we will assist in filing a claim with the shipping carrier. Refunds or replacements will be handled on a case-by-case basis.
8. Damaged or Incorrect Items
- If your order arrives damaged or you receive the wrong item, contact us within Same day of delivery with photos of the product and packaging.
- We will arrange for a replacement or refund as per our Return Policy.
9. Changes to Shipping Address
- If you need to change your shipping address, please contact us immediately before the order is processed.
- We are not responsible for packages delivered to an incorrect address provided by the customer.
For any shipping-related inquiries, reach out to us at